Include all of the current issue public comments in customer notifications

Atle Øverbø October 10, 2017

Hi, 

I know it's possible to view all comments if the customer click on "view issue" and lands on the portal page. But then new customers need to log in to view the issue (is it possible to remove the login for that particular customer / issue?)

And is it possible to add all these comments in the customer email notification template somehow? I have added the current summary and description, but I want all the comments as well.

2 answers

1 vote
Volker Albrich November 5, 2017

Same question here :-)

I want to do exactly the same...

0 votes
Trevor June 8, 2018

Same question here!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events