I know it's possible to view all comments if the customer click on "view issue" and lands on the portal page. But then new customers need to log in to view the issue (is it possible to remove the login for that particular customer / issue?)
And is it possible to add all these comments in the customer email notification template somehow? I have added the current summary and description, but I want all the comments as well.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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