I know it's possible to view all comments if the customer click on "view issue" and lands on the portal page. But then new customers need to log in to view the issue (is it possible to remove the login for that particular customer / issue?)
And is it possible to add all these comments in the customer email notification template somehow? I have added the current summary and description, but I want all the comments as well.
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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