Include all of the current issue public comments in customer notifications


I know it's possible to view all comments if the customer click on "view issue" and lands on the portal page. But then new customers need to log in to view the issue (is it possible to remove the login for that particular customer / issue?)

And is it possible to add all these comments in the customer email notification template somehow? I have added the current summary and description, but I want all the comments as well.

1 answer

Same question here :-)

I want to do exactly the same...

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