I want to set up one project for each customer, the default request types does not work for me. I need to create around 20 request types and then add them for each new project that I create. Is it possible?
Yes.
Project Settings > Edit Request Type Group
You will need to have at least 1 issue type to dictate the workflow.
Thanks for the response!
I will have multiple projects with same request types, what would you suggest, copy the project over to the new ones?
I was hoping to have a master project with all the possible request types in it and then copy that into any new project that I have to create in future.
Is this how you achieve reusing custom request types?
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I personally have never copied a project as a template but I would imagine all contents including Request Types should be copied over.
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