In Jira service desk portal, How can we change the options of a select list custom field

In Jira service desk portal, How can we change the options of a select list custom field on the basis of the organizations to which a logged in user is a part of? If I am in a Group/Organization A I should see options for a select list field a,b,c,d but if I am from a group/organization B, I should see f,f,g,h as an options for the same field.

1 answer

1 vote
Susan Hauth Community Champion Nov 19, 2017

Hi,

So that is currently not possible with native Jira Service Desk.  But check out this plugin Extension for Jira Service Desk if you are on Server.

If you're on Cloud, then I don't believe it's possible.

Hope that helps

Susan

Thank you for taking time and suggestions

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