Please take a look at the solution provided at https://confluence.atlassian.com/jirakb/how-to-bulk-create-jira-service-desk-customers-808485722.html and let us know if this works for you.
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...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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