Import existing data problem

Attempting to import existing data after upgrading database from H2 to PostgreSQL.

 

Error importing data: java.lang.RuntimeException: Could not get unique fields for table 'AO_0201F0_KB_HELPFUL_AGGR'

4 answers

0 vote
Boris Berenberg Community Champion Aug 03, 2017

Are you on PostgreSQL 9.2,9.3, or 9.4? My guess is you are on 9.6, switch to 9.4 and it will likely work.

Yes, I am using 9.6.3

are you 100% it will work with 9.4?  it's quite a hassle.

Boris Berenberg Community Champion Aug 04, 2017

Yes, I have dealth with the same thing. 9.5 and 9.6 are both unsupported https://confluence.atlassian.com/adminjiraserver072/supported-platforms-828787550.html

0 vote

Hi Richard,

I have seen the error you're running into and in each case it was due to a Postgres installation that is not supported in that version of JIRA.  I would definitley switch to one of the supported versions of Postgres and you should be good to go.

If you get the same error once you've switched databases let us know and we'll go from there.

Cheers,

Branden

error1.PNGI am getting this error after clicking Test Connection button on Databaseerror2.PNGPostgresql setup as directed:

error3.PNG

Please advise.

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