You would need to rewrite most of the "view issue" code in Jira to do this, and it will be removing useful information from the user's view, as well as rendering you unsupported and making upgrades harder.
I would invest in training them better, not hacking a tool.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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