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I seem to have lost the ability to approve changes

The approve button has somehow disappeared from the Change Screen and I don't know how to get it back.

2 answers

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Answer accepted

I signed up for a Cloud account and the feature is working properly there.  I migrated my instance to the hosted solution and no longer care about this issue.


Who set up your service desk? They could have removed that option.


I setup the server and I am the only person who can make changes.  The approval button seems to have vanished.  I looked through the "Screen" setup pages and I don't see any options for adding or removing buttons.  Fields are editable but not the buttons.  I searched for the docs but couldn't find anything about the buttons.

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