I need to know that how long time did u spend to time for solved the issue,

SangJune Ahn November 17, 2014

i need to know something like average issue resolution time

Wold you give me some comment ?

 

read to that

 

thank you ~

2 answers

1 vote
francis
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 17, 2014

You can use standard JIRA functionality for this type of reports.  For instance

Hope this helps,

 

 

Francis 

 

0 votes
Charles Wells
Rising Star
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November 26, 2014

If you configure an SLA, or use the default Time to Resolution SLA, you can create a report that accumulates the average. 

Create a new report and when adding the series, select this from the drop down (or your own SLA):

image2014-11-26 16:38:18.png

 

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