in plugin Service Pack for JIRA Service Desk there is option to add links to customer portal. There are also many features that can make your customer portal more user friendly.
Here you can find documentation: https://intenso.atlassian.net/wiki/display/SPFJSD/Links+and+Language+Switcher
I hope I've helped you.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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