I need to assign issues to different user automatically while creating issue based on custom field value in jira ondemad

I am asking to assign issues to different users automatillcally while creating issue based on user picker custom field value.

For example while creating issue i have one custom field as "Request Category" it contains options like
IT
Non IT
Communication

Suppose i select IT means those issues are assigned to John,i select Non IT means those issues are assigned to Robert like that i need,any Help on this?

1 answer

1 vote

Jira doesn't have a way to do this natively, and I don't think the plugins available to OnDemand enable it either.

I think the closest you can get is to use the "components" field instead - you can set "component leads" and then set the rule that "automatic assignee = component lead"

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

64 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot