I have a different create issue screen depending on where I am when I click "create issue". I have set up screens for different issue types. I want to prompt the user to pick the issue type and project before any other fields pop up. If I click "create issue" from the admin pages, it is set up they way it is intended. If I click it from the dashboard, the project field and the issue type field show up but with some fields below (I don't know where these fields came from, I can't find a screen that is set up like this screen). I have tried changing some "create issue" transitions and building another separate create issue screen and replaced the default screen with it. Nothing seems to be working. Any help would be greatly appreciated.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs