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When an approver is not selected on the ticket creation, you can add it manually by going to Admin > Add field > Search for "Approvers" > Edit field > Select the approver > Submit.
Hope this helps!
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Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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