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I have sent a ticket for L1 approval without selecting any approver

I have sent a ticket for L1 approval without selecting any approver. Kindly let me know how to add the approver now.

1 answer

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Hi Neeta,

Welcome to Atlassian Community!
When an approver is not selected on the ticket creation, you can add it manually by going to Admin > Add field > Search for "Approvers" > Edit field > Select the approver > Submit.

Screenshot 2019-06-07_15-09-05.png

Screenshot 2019-06-07_15-09-35.png

Screenshot 2019-06-07_15-09-46.png

Hope this helps!
If you have any other question or face any issue, please let us know.

Regards,
Angélica

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