Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I have sent a ticket for L1 approval without selecting any approver

Neeta_Jadhav
Neeta_Jadhav June 6, 2019

I have sent a ticket for L1 approval without selecting any approver. Kindly let me know how to add the approver now.

Answer
Watch
Like Be the first to like this
249 views

1 answer

0 votes
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2019

Hi Neeta,

Welcome to Atlassian Community!
When an approver is not selected on the ticket creation, you can add it manually by going to Admin > Add field > Search for "Approvers" > Edit field > Select the approver > Submit.

Screenshot 2019-06-07_15-09-05.png

Screenshot 2019-06-07_15-09-35.png

Screenshot 2019-06-07_15-09-46.png

Hope this helps!
If you have any other question or face any issue, please let us know.

Regards,
Angélica

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events