Currently, on Jira new UI, it only shows 99+ instead of the actual number as it was on the old Jira design.
Unfortunately, there is no configuration that we can change to show the actual number of tickets on queues.
We do have a feature request suggesting the implementation of such ability:
Please, make sure to watch and vote to receive updates about the feature.
If you have any other question, please let us know.
Meet the new and improved IT service management template for Jira Service Desk! Here are a few of the powerful features ready and waiting for you: Better focus on ITSM - clear ticket categories...
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