I cannot link Confluence to Jira as I need the details

Hi,

 

I am new to this. I am trying to use link a Confluence space to Jira. Link is getting established without any further details, i.e. authentication like secret question, token URLs etc.

I have enabled trusted application feature for both incoming and outgoing and incoming authentication.

However, when I try to use this link for my JIRA Service Desk settings, I am getting the following error:

"This application cannot be contacted at this time. Please check the instance can be reached. A redirect may be preventing the application from being contacted."


Please suggest how to resolve this.

Thanks,
Abhrajit

3 answers

Same here. I have JIRA and Confluence running on HTTPS. Both Apps are linked just fine. Only Service Desk won't let me link a KB from Confluence.

Same here.  I would appreciate support on this.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

971 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you