I cannot link Confluence to Jira as I need the details

Hi,

 

I am new to this. I am trying to use link a Confluence space to Jira. Link is getting established without any further details, i.e. authentication like secret question, token URLs etc.

I have enabled trusted application feature for both incoming and outgoing and incoming authentication.

However, when I try to use this link for my JIRA Service Desk settings, I am getting the following error:

"This application cannot be contacted at this time. Please check the instance can be reached. A redirect may be preventing the application from being contacted."


Please suggest how to resolve this.

Thanks,
Abhrajit

3 answers

Same here. I have JIRA and Confluence running on HTTPS. Both Apps are linked just fine. Only Service Desk won't let me link a KB from Confluence.

Same here.  I would appreciate support on this.

me too

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

592 views 2 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot