I cannot link Confluence to Jira as I need the details

Hi,

 

I am new to this. I am trying to use link a Confluence space to Jira. Link is getting established without any further details, i.e. authentication like secret question, token URLs etc.

I have enabled trusted application feature for both incoming and outgoing and incoming authentication.

However, when I try to use this link for my JIRA Service Desk settings, I am getting the following error:

"This application cannot be contacted at this time. Please check the instance can be reached. A redirect may be preventing the application from being contacted."


Please suggest how to resolve this.

Thanks,
Abhrajit

3 answers

This widget could not be displayed.

Same here. I have JIRA and Confluence running on HTTPS. Both Apps are linked just fine. Only Service Desk won't let me link a KB from Confluence.

This widget could not be displayed.

Same here.  I would appreciate support on this.

This widget could not be displayed.

me too

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,444 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you