I assigned one of the user who was customer with no application access added to jira-administrators group and lost view to the service desk customer portal to view the previousely opened requests and cannot create new requests.
What additional steps should I take when I make a person from customer to jira-administor access, so this wont happen.
When user was customer there was no group assigned to the person.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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