I assigned one of the user who was customer with no application access added to jira-administrators group and lost view to the service desk customer portal to view the previousely opened requests and cannot create new requests.
What additional steps should I take when I make a person from customer to jira-administor access, so this wont happen.
When user was customer there was no group assigned to the person.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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