How to stop notifications to external email addresses?

Is there a way to stop notifications going to external addresses?

 

I can't see an obvious way to do it. At the moment notifications are sent to the reporter, the assignee and all watchers, but we really only want these to go to the reporter, assignee and internal watchers.

1 answer

0 votes

The whole point of watchers is that they get told about issue updates, and Jira doesn't care if a user is internal or external, just that there is someone to notify.  You've told it to notify these people.

The only way to differentiate the emails would be a rule on the outgoing mail server.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

19,893 views 13 32
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you