Does anybody know how to show data, existing in field "Request type", coming from Customer portal, into any Dashboard? Cannot find this field in any Dashboard gadget. Maybe some hints are needed?
I did think of a workaround which I also posted in the issue above. You can use Component:
* Create a Component for each Request Type
* Add the Component field as a hidden field to the request form for each request type and preset it to the right value.
* report off Component for now.
That's probably what I'll end up doing.
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