How to setup default Service Desk request types?

We're about to migrate from Redmine to JIRA and I have about 50 projects that require a Service Desk. Is it possible to make a default "Request Types" that will be consistent across all 50 projects? I don't want to have to go in and 1 by one make them the same.

Any help would be greatly appreciated!

Thanks,

Kevin

2 answers

1 accepted

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Boris Berenberg Community Champion Jan 30, 2015

There is no way to do that at this time.

Ouch, that is brutal. Thanks for the reply though.

Boris Berenberg Community Champion Jan 30, 2015

So we have an open feature request for the ability to clone request types: https://jira.atlassian.com/browse/JSD-1317 and I have gone ahead and filed one for the ability to set defaults: https://jira.atlassian.com/browse/JSD-1436

Thanks @Boris Berenberg !

I agree. This is very painful.

Oh wow. Thats a lot of work  and consistency management for every new project. 

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Has this been updated or added to Jira?

No change yet.  Sorry.

Is there another way of doing this that I am missing?

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