How to set up customer service project?

I attempted to follow these instructions to set up a customer service project, but I don't see the option to choose the Customer Service template. I am in the administrator group, so I'm not sure why I don't see this option? Screenshot below. Any ideas?


Screen Shot 2018-01-08 at 12.12.59 PM.png

1 answer

1 accepted

0 vote
Alexey Matveev Community Champion Jan 08, 2018


It seems that Jira Service Desk is not installed on your Jira instance. Only Jira Software


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

966 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you