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How to set up customer service project?

I attempted to follow these instructions to set up a customer service project, but I don't see the option to choose the Customer Service template. I am in the administrator group, so I'm not sure why I don't see this option? Screenshot below. Any ideas?


Screen Shot 2018-01-08 at 12.12.59 PM.png

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It seems that Jira Service Desk is not installed on your Jira instance. Only Jira Software

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