I'm using JIRA Service Desk 2.0 and I need to restart the counter of one SLA when transitioning to the same status. I'm trying it but I don't know how to do it.
In addition, is it possible to configure one SLA as an incremental counter without a goal?
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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