The question is related to Service Desk public java API (jira-servicedesk-api).
Is there any way to get the ServiceDesk object by the RequestType.
There is getPortalId() method, but it is deprecated and I assume it is referencing Portal object.
We can resolve all of the ServiceDesk objects and then get all RequestTypes for each of those. This will work, but I guess there should be some better solution.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG