I'm currently testing the setup of a knowledgebase that is accessible to jira service desk.
It's very important for us that articles are only shown when the users are in the correct service desk request.
This seems possible and even not too difficult, except for one thing:
the service desk 'help center' search bar.
In order for this setup to work for us we should either be able to remove it from the help center page, or to be able to limit the search to service desk projects and not kb-articles.
We are looking to use the server version.
Can somebody solve this issue for me?
Thanks in advance,
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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