How to remove the caption "Did this article help" ?

Karthik Sriraman February 13, 2019

In Service desk customer portal , currently we are displaying an option such as "Did this article help" Yes or No .

With this option getting displayed in right side of the page , the actual frame content is getting narrowed.

 

Can anyone please let me know how to remove this question from appearing , basically dont want to show this option "Did this article help" ? Yes/No

 

Screenshot 2019-02-13 at 4.23.48 PM.png

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2019

Hello Karthik,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to remove or hide the "Did this article help?" option. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-6066
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

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