How to remove "Service Desk" from the navigation bar for a group

Laetitia H. June 1, 2015

Hi,

I need to make the menu "Service desk" not visible in the navigation bar for a specific group of users.

  1. Is it possible to do that?
  2. Could you provide me with a guidance to achieve that?

I tried to reach my goal through permissions scheme, Project roles, but I failed. Could you please help me?

Thanks.

image2015-6-1 6:22:46.png

3 answers

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Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 1, 2015

At the moment, this is not possible even if the user does not have permission to use any of the Service Desks, the menu will show up. There's an improvement to change that at https://jira.atlassian.com/browse/JSD-109

wink

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Laetitia H. June 1, 2015

Ok, thank you so much for your replies.

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Timothy
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June 1, 2015

These are the conditions to block the link from a user (all AND):

  • Service Desk exists
  • user has permission to browse Project
  • user has permission to create Issues for a project

So yea. 

 

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