We are at end of JIRA service desk testing but email mapping for Escalation is show stopper for further license procurement.
Currently we have set 3 escalations stages in JIRA service desk and call may roam around multiple Service group or Dept for support but during Escalation stage we want escalation L1 / L2 / L3 for only related component/Dept. Currently we are struggling for required setting. Please help asap.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs