Unfortunately yes. Whenever you create a new Service Desk project JIRA automatically creates new schemes.
Your other option is to create a project using the JIRA default project type and then assign your custom schemes to the project. This way you can avoid the new schemes being created for each project.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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