I'm trying to configure my service desk. I wanna create a relationship between SLA and Calendar.
For example: I have two teams and two differents UTC, I want to create a calendar for each team with the specific calendar using a specific UTC ( UTC - 4 and UTC - 3)...
How I do it?
If I understand correctly, you just want two different SLA calendars for teams in different time zones. You can do this out of the box with JSD
slas > calendars
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