I need to import over 2000 Zendesk tickets into Jira-ServiceDesk. The tickets need to include all the tickets comments and attachments. From documentation i have seen there is no built in Importer for Zendesk https://confluence.atlassian.com/display/JIRA/Migrating+from+Other+Issue+Trackers
Can you advise on the best way to achieve this.
You have to do it manually at the moment by converting the files to CSV. There is no easy way. I raised a ticket about it and they created a feature request for me. Please vote! https://jira.atlassian.com/browse/JRA-38861
Here's the info on importing data via CSV if it helps: https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV
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