How to hide a project from the Customer Portal?

I have a number of legacy and internal service desk projects that I want to hide from our customer portal.

 

How can I hide a service desk project from the Customer Portal?

2 answers

0 vote
Susan Hauth Community Champion Jan 09, 2018

You can't hide them, but you can reduce the customers who can access them.  Unless a customer is the customer role, they will not see the Service Desk or know it exists.

Hope that helps

Susan

In the project settings you can change the Customer permissions.

Who can raise requests? --> Customers who are added to the project

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

971 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you