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How to get the notification in JIRa

Sharadkumar Bangera September 3, 2019

Hi,

When i add  "ABC" under Organisation field in JIRA , all the users exists in ABC should get a notification about the Ticket.

The notification is active but no one get the Notification message.

 

 

1 answer

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Susan Hauth _Jira Queen_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 3, 2019

Hello,

In your customer notifications, in order for an entire organization to be notified, you need to enable "Organizations Added".

Hope that helps

Susan

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