I have created JSD Project and then change the Workflow (not edit) completely with other statuses. when i go to
it display the pop message "This service desk project has configuration problems and may not work as expected."
How to fix this error
A field may be missing from the screen that is necessary for the ServiceDesk request form.
If this has been triggered by a workflow change, then it's likely that your new workflow does not take account of the service desk functions around "with customer/with you" flags. Check over the workflow / request configuration section of the SD admin.
See the workflows part of https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html
I suspect the changes you've made to your workflow have broken the JIRA to Service desk workflow mappings, so you need to re-do them.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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