I have created JSD Project and then change the Workflow (not edit) completely with other statuses. when i go to
it display the pop message "This service desk project has configuration problems and may not work as expected."
How to fix this error
A field may be missing from the screen that is necessary for the ServiceDesk request form.
If this has been triggered by a workflow change, then it's likely that your new workflow does not take account of the service desk functions around "with customer/with you" flags. Check over the workflow / request configuration section of the SD admin.
See the workflows part of https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html
I suspect the changes you've made to your workflow have broken the JIRA to Service desk workflow mappings, so you need to re-do them.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs