I just upgraded to JSD 3.2.1 (from 3.1.7 on Server) and was looking forward to use the webhook action for my workflow. But I can't see the "webhook" option on the "Then" dropdown. Is there something I'm missing here?. An additional step to enable it?
I also created a new project (to see if it was a configuration problem with my current one) and had the same result, no webhook option.
Also, I cant see the "Knowledge Base" link on the left sidebar as shown on the release notes, is there something wrong with my installation?
Currently webhook THEN is only available with WHENs that provide issue context, eg: When: issue created, comment added, SLA time remaining, etc. You first need to specify the WHEN handler before the webhook THEN appear in the dropdown.
It is indeed the problem. Can you try download latest JSD obr again from https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions?_ga=1.49480869.264719816.1436233964 and upload it via "Manage add-ons" screen in JIRA?
I did that and I see no change in the addons page, still doesnt show the option for webhook either.
This was the output from catalina.out:
2016-09-14 06:15:50,041 UpmAsynchronousTaskManager:thread-1 INFO loucho [c.a.plugin.manager.DefaultPluginManager] Updating plugin 'com.atlassian.servicedesk.application' from version '3.2.1' to version '3.2.1' 2016-09-14 06:15:50,041 UpmAsynchronousTaskManager:thread-1 INFO loucho [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.application 2016-09-14 06:15:50,378 UpmAsynchronousTaskManager:thread-1 DEBUG loucho [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] onPluginDisabledEvent removing delegate for [com.atlassian.servicedesk.application] 2016-09-14 06:15:50,398 UpmAsynchronousTaskManager:thread-1 INFO loucho [c.a.plugin.loaders.ScanningPluginLoader] Removed plugin 'com.atlassian.servicedesk.application' 2016-09-14 06:15:53,178 UpmScheduler:thread-1 WARN loucho [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons 2016-09-14 06:15:55,809 http-nio-80-exec-15 WARN loucho 375x51396x1 1vogygh 22.214.171.124 /rest/plugins/1.0/installed-marketplace [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons 2016-09-14 06:19:17,916 http-nio-80-exec-25 WARN anonymous 379x51479x1 1vogygh 126.96.36.199 /s/-d19xu3/72003/a31b3af48d322d40c2d12055ff3b1f8e/2.21.4/_/download/resources/com.atlassian.upm.atlassian-universal-plugin-manager-plugin:upm-web-resources/images/plus-minus.png [webresource] the dependency "arrive" doesn't look like the key of the web resource and will be ignored. 2016-09-14 06:20:09,024 http-nio-80-exec-9 WARN loucho 380x51531x1 1vogygh 188.8.131.52 /rest/plugins/1.0/installed-marketplace [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons
Any ideas? =(
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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