I must be missing something here as it bewilders me as to how this product handles user (customer) management. Beyond the lack of user import capability which I've now grown to accept is the ability to set even basic user properties like language, change their email address, etc.
From the user management panels in both the project and JIRA core it appears you are unable to do this. We don't see the users in the JIRA core config panel as the service desk users are not really 'users'. And what we do see in the Project is to just change the 2 properties above.
There must be a way to do this most basic task. This can't be the way we are going to have to manage all of our customers.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG