How to download/view all Jira Service Desk Issues?

I'm trying to do some analysis on all the service desk issues for a project that my team has done this yaer, but I cannot find where to do it. Does anyone know how?

1 answer

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Jack Brickey Community Champion May 30, 2017

you simply need to export to CSV. Run a report and export using the export button on the top right. You can choose to export the current fields or all fields. I beleive there is a limitation of 1000 to export, at lease in cloud. So you may need to do multiple and combine.

Can you be more clear on the steps? I haven't used the reporting much. I just created a new report, but I'm not seeing an export option. here is a screen shot. I would like to be able to export a csv of all issues. Thanks!

 

Screen Shot 2017-05-30 at 4.50.06 PM.png

Jack Brickey Community Champion May 30, 2017

on your report view. Look like a box w/ no bottom and an arrow downward.

 

export.jpg

Hmm. I'm struggling to get to that view where that button exists. What path do I follow to get to that report view.

On the main menu, issues -> search

Found it. Thank you so much Nic and Jack!

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