How to download/view all Jira Service Desk Issues?

I'm trying to do some analysis on all the service desk issues for a project that my team has done this yaer, but I cannot find where to do it. Does anyone know how?

1 answer

0 vote
Jack Brickey Community Champion May 30, 2017

you simply need to export to CSV. Run a report and export using the export button on the top right. You can choose to export the current fields or all fields. I beleive there is a limitation of 1000 to export, at lease in cloud. So you may need to do multiple and combine.

Can you be more clear on the steps? I haven't used the reporting much. I just created a new report, but I'm not seeing an export option. here is a screen shot. I would like to be able to export a csv of all issues. Thanks!


Screen Shot 2017-05-30 at 4.50.06 PM.png

Jack Brickey Community Champion May 30, 2017

on your report view. Look like a box w/ no bottom and an arrow downward.



Hmm. I'm struggling to get to that view where that button exists. What path do I follow to get to that report view.

On the main menu, issues -> search

Found it. Thank you so much Nic and Jack!

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

51 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot