How to display customer's "organization" in queue views?

[Jason Barber]

We've done a migration from Zendesk to JSD cloud and used the migration plugin which worked great, it brought over all tickets, customers, and organizations. 

The customers all are within their organizations as they were in Zendesk however when putting the "Organizations" field in a queue it doesn't return the reporter's organization, that field is simply blank. 

It's very critical to us as a managed solution to know which company these requests are coming from and have far too many organizations to have a queue for each one. Most will only report 1-2 tickets per time anyway and my team is acustom to using a single queue. 

How do I achieve this?

[Jack Brickey]

@Jason Barber , welcome to the Community. I just did a quick test and it seems to work ok for me. With that said I do not have multiple organizations. I have some Customers in a single Organization and I have some Customers not in any organization. But it seems to be displaying as I would expect. Are you sure the Customer that is displaying blank in the Organization column is in fact configured in an organization?

[Jason Barber]

I have customers within an organization, but the organizations field is empty when looking at a queue: