We are running the server version of JIRA Service Desk
Auto-account creation is currently enabled so that people can email the service desk and it creates an account for them and an issue ticket.
Is it possible please to disable the account created email that then pings back to the customer inviting them lo set their password etc?
I will be very grateful for any help - feel like I must be missing something obvious.
Thanks a lot
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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