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How to delete issues using Automation

I want to delete issues in Jira Service Desk that meet certain criteria. However, I can't find a "Delete Issue" action in the Automation UI. 

These issues are getting created automatically when one of our systems encounters an error.

I'm able to manually delete the items, so I assume this is not a permission thing. 

1 answer

Hi @Ivan_Wilson 

Delete Issues option is available in the Automation action list, not sure where you are looking at.

Delete issues.png

Simeon_Ross Atlassian Team Jun 30, 2020

Hey @Ivan_Wilson , @Gikku_Mathew_John is correct in their answer. Jira Automation has such an action. You might be getting it confused with Service Desk's internal Automation however?

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