How to delete Field Configurations

Hi,

I create a service desk project and then deleted it but the field configurations is still there. How can I delete it? I'm not getting any options to remove it. It is not associated to any Field Configuration Schemes.

Thanks

SS.

1 answer

I had the same problem; installed Service Desk, uninstalled it, and wanted to clean up all the bits it left behind...

What I ended up resorting to to delete the stray Field Configuration was right clicking on the 'Edit' link for the Field Configuration, and copying the link URL. Take that URL and change "EditFieldLayout" to "DeleteFieldLayout".

 

So, for example, take an Edit link like:

<server>/secure/admin/EditFieldLayout!default.jspa?atl_token=AAA-BBB-CCC%7ddd%7eee&id=123

and change it to:

<server>/secure/admin/DeleteFieldLayout!default.jspa?atl_token=AAA-BBB-CCC%7ddd%7eee&id=123

 

Then just manually browse to the DeleteFieldLayout link you parsed together. You should get a confirmation page, and upon confirming, the Field Configuration should have been deleted.

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