How to customise the JIRA Service Desk Customer Portal

Hi,

We are using JIRA Service Desk for internal management of faults etc.., but would like to add some extra links to the header of the JIRA Service Desk Customer Portal.

Has anyone had any luck doing this before?

2 answers

Hi Nick,

As far as I know this is not possible (yet).

Hi Benji, Thanks for your feedback, I understand that this ability is not possible as a out of the box functionality, but there must be away to develop custom HTML and JAVA to be able to edit this in the backend somewhere?

You can do this using Wiki Markup formatting on the URL

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

1,191 views 10 13
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you