Yes I can access the created vs resolved, but I cannot get a trend line from the Service desk reports. I found a workaround by exporting the created vs resolved to cvs and then doing what I wanted in excel.
Though, having the option to get a trend line would make sense, after all, this is a support tool :)
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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