How to create a dependent fields in jira customer portal?

Hi team,

I am trying to create a dependent fields in jira customer portal, means based on one field the next field should be change. Actually in user end we can create dependent fields with the help of behaviours script, but in customer portal I didn't find any clues. So could you plese suggest how to achieve this functionality.

Thanks,
Shyam K.

1 answer

This is actually one of the biggest known issues with Behaviours--namely, that they don't function on the JIRA Service Desk customer portal.

You can watch https://productsupport.adaptavist.com/browse/SRJIRA-728 for updates related to that.

In the meantime, the only way to add this kind of functionality to the Service Desk customer portal is to roll your own javascript. You could use a custom Scripted Web Resource to wire the javascript in, but writing it will be its own adventure.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

305 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot