The question is related to Service Desk public java API (jira-servicedesk-api).
CustomField value for Customer Request Type is a string which consists of a portal key (or service desk key) and Request Type key. String looks like this "sd/getithelp"
Is there a way to bulk load appropriate RequestType objects by this custom field value string?
I know that we can request RequestType directly by the Issue using
But we want to load RequestedTypes for multipe issues with one call.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs