How to bulk add 2000 existing jira server desk (server install) customers to an organization?


I have a jira service desk server install up and running with roughly 2000 active customers. Now I am setting up a new project where I need to share information among the users about the created tickets so I am trying to add the users to an organization. 

There does not seem to be a way of doing so in a time efficient way, any suggestions for how to do it?

1 answer

0 votes
Jack Brickey Community Champion Nov 19, 2017

If I understand your needs - export users to spreadsheet with their emails. Then use Concatenate to create a comma separated list of all users. Copy and paste into JSD add users to org. 

It sounds like that will solve my problem. 

Jack Brickey Community Champion Nov 20, 2017

If it does pleas accept the answer to help others. If not let me know.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

1,223 views 10 13
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you