How to auto add a watcher to an issue from a Custom field

Hi - have created a custom field for a user-picklist for our service desk offering, to allow a reporter to add the "originator" of a call if not themselves. what I need to do now is have the "originator" user auto added in the Issue Workflow as a watcher upon issue creation - so they can then be notified at every stage as well as the reporter.

Cannot see a way of doing this at present. Help!

2 answers

1 accepted

Jobin - thanks for this. Found the way you suggested - had lost it amongst all the options, and since it is a custom user field, it wasnt in with the normal custom field settings. Thanks!

1 vote

You might want to add the custom field directly in your notification scheme, in places were watcher field is added. That should give you the same functionality!

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,134 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot