Hi Support,
We don't have an option to create the issue collector , I have verified in the adminstrator, jira admin, service desk user , i checked all the roles.
Please check and let me know the if any settings are pending.
Thanks,
Karthik
If you are admin for the project you can access the issue collector configuration here by updating the base url and project key
https://{baseurl}/secure/ViewCollectors!default.jspa?projectKey={projectkey}
This is community and not official atlassian support. You can contact at support.atlassian.com for official support.
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