You need to log in as a Jira (or Jira System) admin, go to Admin -> Issues -> Custom fields, find "Problem Area" and look at its "context" (there may be more than one - each context has its own list of options). You'll find the list of options in the context.
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Can you please describe the location where you want to add product.
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I want to add a few more products in the drop down menu under "Problem Area" when creating an issue. Hope this clarifies some things.
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"Problem Area" sounds like a custom field. You will need to ask your administrators for new options for it.
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Okay, but I am a site admin and I want to know how to add more options on the drop down menu for this custom field? Where on JIRA do I go to do this?
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