Sometimes the 'customers' will have different email addresses and currently we have to create multiple 'customer' accounts per person in order to allow them to log and update issues with any of their addresses.
How can we add multiple email addresses to a customer user account in Service Desk?
@Angus Buchanan, In the Community when an answer is accepted the answer is checked off as accepted. The Community is not the place where suggested enhancements or bugs are tracked to closure. If you wish to submit a suggestion you should go to the Atlassian site -
Solved is the word the internet has chosen to say "question is done with" in general. It is not nuanced. In a lot of cases, solved means "solved because there was a fix/solution/answer/help/something", in some cases it means "solved because there's nothing else to do"
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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