How to add Google Analytics support into JIRA Service Desk?

Is there a way to add Google Analytics support to JIRA Service Desk?

2 answers

I also have the same question

I added Google Analytics script to all of JIRA (including JIRA Service Desk) by adding it in the head (look for Announcement Banner). Then I added the search script url parameters into GA.

Hi Marie - with this configuration, are you able to track usage of the JIRA SD customer portal?  Thanks!

Hi Marie. Were you able to get article views by article title or id? That's my biggest frustration right now.

Hi Marie,

Does it work? I'm also really interested in this topic. I would like to track what people type in the searcher.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

40 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you