How to add Google Analytics support into JIRA Service Desk?

Is there a way to add Google Analytics support to JIRA Service Desk?

2 answers

I also have the same question

I added Google Analytics script to all of JIRA (including JIRA Service Desk) by adding it in the head (look for Announcement Banner). Then I added the search script url parameters into GA.

Hi Marie - with this configuration, are you able to track usage of the JIRA SD customer portal?  Thanks!

Hi Marie. Were you able to get article views by article title or id? That's my biggest frustration right now.

Hi Marie,

Does it work? I'm also really interested in this topic. I would like to track what people type in the searcher.

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Published Feb 15, 2019 in Jira Service Desk

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