Simply workflow. When I open a ticket I would like to see all tickets also in our system for that customer. In the Activity section it would be handy to have another TAB which has Issues. In this TAB would display in a GRID all issues logged by this customer.
I am new to JIRA so JQL is not going to helpme at this stage so maybe a plugin? I have searched the plugins and there a literally too many to distinguish.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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